Welcome to Trishtara Kashi. We value your trust and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with us through any online or offline platform.

By accessing or using our services, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Provided voluntarily by you when placing an order, creating an account, or contacting us:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing and Shipping Address
  • Payment Information (processed securely via payment gateways)

b. Automatically Collected Information

When you browse our website:

  • IP Address
  • Device & Browser Information
  • Page Interaction Data (cookies, analytics, etc.)

We do not collect: Aadhaar numbers, PAN cards, bank passwords, OTPs, or other sensitive personal data.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide order updates and customer support
  • Improve website performance and user experience
  • Send promotional offers or updates (only with your consent)
  • Prevent fraud and ensure secure transactions

We do not sell, rent, or trade your personal information with any third party for marketing purposes.

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and performance
  • Provide a personalized shopping experience

You can control cookie permissions through your browser settings.

4. Payment Security

We use trusted and secure third-party payment gateways (such as Razorpay / Paytm / UPI / Net Banking) to process payments.
These gateways follow industry-standard encryption and security measures.
Trishtara Kashi does not store your full payment details such as card numbers or passwords.

5. Sharing of Information

We may share your data only with:

  • Delivery partners (for shipping your orders)
  • Payment processors (for completing transactions)
  • Service providers (for website maintenance / analytics)

We do not share your personal data with unauthorized entities.

6. Data Protection & Storage

We take appropriate security measures to protect your data against:

  • Unauthorized access
  • Alteration
  • Loss or misuse

Your data is stored securely and is accessed only by authorized personnel.

7. Your Rights

As a user, you may:

  • Request access to your personal information
  • Request correction of inaccurate details
  • Request deletion of your data (subject to legal & transactional requirements)
  • Opt-out of promotional messaging anytime

To make such requests, contact us using the details given below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.

9. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

Trishtara Kashi
Email: info@trishtarakashi.com
Phone/WhatsApp: 7398828167,7607618888
Address: K-28/43-k, govind ji nayak lane , near jagdamba nepali dharamshala, Varanasi Uttar Pradesh